Category Archives: Gamification

Multi-Channel/Omni Personalization Questionnaire

In this article we are going to look @ series of questions broadly categorized into strategy, implementation, and operations – that can help you understand your organization’s position with respect to personalized customer experience. STRATEGY / VISION / ORGANIZATION Is personalization something that is considered important within your organization? Does it have Organizational Leadership commitment?… Read More »


Power Proactive Loyalty with Gamification

Create comprehensive engagement to engender loyalty in the age of the customer Unprecedented customer choice and limited attention make it harder than ever to build long-term engagement with customers, and many companies are struggling to make social a strategic asset that buoys their long-term loyalty strategy. WHEN : Wednesday, May 22 TIME : 10:00 a.m. PDT… Read More »