Customer Experience – Recommended Readings

By | June 1, 2013

Looking for good reads on user or customer experience books – where will you go to find them? Most of us would start with Amazon.com. Won’t we?

Here are some facts from the search results on Amazon…. Try searching the keywords “user experience in books” or “customer experience in books”… To your surprise it comes up with 28896 and 200111 results respectively.

You could rely on word-of-mouth from friends or colleagues. Also, you could rely on some reviews and ratings or comments posted. More you can take a look at TOC, read the free chapter to identify exactly if it is what you are looking for.

So, let us see if this list helps you cut the chase…

http://www.senteo.net/community/recommended-reading/

http://www.amazon.com/Best-Customer-Experience-Books/lm/R3K0J6HGC6NHVM

http://www.businessinsider.com/12-must-read-customer-experience-books-for-2011-2011-3